Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service and support via phone, email, and chat
- Resolve customer complaints and inquiries in a timely and professional manner
- Assist customers with product information, order status, and account management
- Collaborate with other teams to ensure customer satisfaction and issue resolution
- Maintaining accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team members
- Stay up-to-date on company products, services, and policies
- Strive to meet and exceed daily and monthly performance metrics
- Attend regular training sessions to enhance customer support skills
- Work collaboratively in a fast-paced team environment to achieve company goals and objectives.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
PHP Developer
Softmate Systems
Join the Softmate Systems team as a Full Time PHP Developer on Erekrut, specializing in PHP Developer in the I...
0-3 Lakhs
0-1 Years
Maharashtr..
IT
HR Recruiter
HR Recruiter
Join the HR Recruiter team as a Full Time HR Recruiter on Erekrut, specializing in HR Recruiter in the HR S...
6-10 Lakhs
0-1 Years
Delhi-New ..
Recruitment
HR Recruiter
HR Recruiter
Join the HR Recruiter team as a Full Time HR Recruiter on Erekrut, specializing in HR Recruiter in the HR S...
6-10 Lakhs
0-1 Years
Delhi-New ..
Recruitment
HR Recruiter
Achievers Organisation
Join the Achievers organisation team as a Full Time HR Recruiter on Erekrut, specializing in HR Recruiter i...
6-10 Lakhs
0-1 Years
Andaman Ni..
Human Resour...
Assignment Coordinator
IOS Relocations International
Join the IOS Relocations team as a Full Time Assignment Coordinator on Erekrut, specializing in Assignment Coo...
3-6 Lakhs
1-3 Years
Maharashtr..
Executive Of...
International Inbound Voice
HIRD Services Pvt Ltd
Join the HIRD Services Pvt ltd team as a Full Time International inbound voice on Erekrut, specializing in I...
0-3 Lakhs
0-1 Years
Maharashtr..
Customer Sup...
CRM Executive
Digivance Solution
Join the Ranvik Exports Pvt ltd. team as a Full Time CRM Executive on Erekrut, specializing in CRM Executive i...
3-6 Lakhs
1-3 Years
Haryana-Gu..
Administrati...