Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service and support via phone, email, and chat
- Resolve customer complaints and inquiries in a timely and professional manner
- Assist customers with product information, order status, and account management
- Collaborate with other teams to ensure customer satisfaction and issue resolution
- Maintaining accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team members
- Stay up-to-date on company products, services, and policies
- Strive to meet and exceed daily and monthly performance metrics
- Attend regular training sessions to enhance customer support skills
- Work collaboratively in a fast-paced team environment to achieve company goals and objectives.
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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