Customer support executive
Experience
Salary
Location
Job Description
- Provide excellent customer service via phone, email, and chat
- Address customer inquiries, resolve issues, and provide solutions
- Maintain a high level of professionalism and empathy during interactions
- Utilize company resources and systems to effectively respond to customer needs
- Work collaboratively with team members to achieve customer satisfaction goals
- Follow company policies and procedures to ensure consistency in customer support
- Stay updated on product knowledge and be able to answer questions accurately
- Meet or exceed performance metrics related to customer satisfaction and resolution times
- Handle escalated customer concerns with professionalism and problem-solving skills
- Contribute to a positive and supportive work environment in the customer support team.
Designation
Customer support executive
Key Skills
Industry
BPO
Functional Area
Communication
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Business Development Executive
Hranker Educational Solutions Private Limited
Join the Hranker Educational Solutions Private Limited team as a Full Time business development executive on E...
6-10 Lakhs
1-3 Years
Haryana-Gu..
Business Dev...
Marketing Executive
Global Connects
Join the Global Connects team as a Full Time Marketing Executive on Erekrut, specializing in Marketing Executi...
0-3 Lakhs
0-1 Years
Punjab-Moh..
Sales & ...
IOS Developer
Sunday Labs
Join the Sunday Labs team as a Full Time iOS Developer on Erekrut, specializing in iOS Developer in the Financ...
Confidential
7-10 Years
Haryana-Gu..
Software Dev...
Business Development Associate
TWOSS Learning Private Limited
Join the TWOSS Learning Private Limited team as a Full Time Business Development Associate on Erekrut, specia...
3-6 Lakhs
0-1 Years
Haryana-Gu..
Business Dev...
Customer Support Executive
Transcom
Join the Transcom team as a Full Time customer support executive on Erekrut, specializing in customer support...
0-3 Lakhs
1-3 Years
Haryana-Gu..
ITES / BPO
Customer Support
Launchio Consulting PVT.LTD
Join the Launchio Consulting PVT.LTD team as a Full Time Customer Support on Erekrut, specializing in Customer...
0-3 Lakhs
0-1 Years
Telangana-..
Business Pro...
Sales Executive
Kanchan Mehra Centre For Art
Join the Kanchan Mehra Centre For Art team as a Full Time Sales Executive on Erekrut, specializing in Sales Ex...
0-3 Lakhs
1-3 Years
Delhi-New ..
Sales
.png)