Customer support executive
Experience
Salary
Location
Job Description
- Provide excellent customer service via phone, email, and chat
- Address customer inquiries, resolve issues, and provide solutions
- Maintain a high level of professionalism and empathy during interactions
- Utilize company resources and systems to effectively respond to customer needs
- Work collaboratively with team members to achieve customer satisfaction goals
- Follow company policies and procedures to ensure consistency in customer support
- Stay updated on product knowledge and be able to answer questions accurately
- Meet or exceed performance metrics related to customer satisfaction and resolution times
- Handle escalated customer concerns with professionalism and problem-solving skills
- Contribute to a positive and supportive work environment in the customer support team.
Designation
Customer support executive
Key Skills
Industry
BPO
Functional Area
Communication
Employment Type
Full Time
Education
12th
Job Type
Work From Office
Related Jobs
Litigation Specialist
A P R A & Associates LLP
Join the A P R A & Associates LLP team as a Full Time Litigation Specialist on Erekrut, specializing in Litiga...
6-10 Lakhs
1-3 Years
Delhi-New ..
Clear Commun...
Business Development Manager
Sennheiser Electronics India Pvt. Ltd.
Join the Sennheiser Electronics India Pvt. Ltd. team as a Full Time Business Development Manager on Erekrut, s...
15-25 Lakhs
4-6 Years
Delhi-New ..
Clear Commun...
Listing Specialist
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Listing Specialist on Erekrut, specializing in Listi...
3-6 Lakhs
1-3 Years
Haryana-Gu..
Clear Commun...
Graphic Designer
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Graphic Designer on Erekrut, specializing in Graphic...
3-6 Lakhs
1-3 Years
Haryana-Gu..
Clear Commun...
Assistant Manager – Int ...
Bz Consultants
Join the team as a Full Time Assistant Manager - Internal Audit on Erekrut, specializing in Assistant Manager...
15-25 Lakhs
4-6 Years
Haryana-Gu..
Clear Commun...
Inside Sales
Swati Management Services Pvt.Ltd
Join the team as a Full Time Academic Counsellor on Erekrut, specializing in Inside Sales in the Education in...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Clear Commun...
Manager – Design
Turbotech GBS
Join the team as a Full Time Manager – Design on Erekrut, specializing in Manager – Design in the Financi...
15-25 Lakhs
4-6 Years
Haryana-Gu..
Clear Commun...
Sous Chef/Head Chef
Indus Flavour
Join the Indus Flavour team as a Full Time Sous Chef/Head Chef on Erekrut, specializing in Sous Chef/Head Chef...
6-10 Lakhs
11-15 Years
Delhi-New ..
Clear Commun...
