Experience
Salary
Location
- Provide excellent customer service via phone, email, and chat
- Address customer inquiries, resolve issues, and provide solutions
- Maintain a high level of professionalism and empathy during interactions
- Utilize company resources and systems to effectively respond to customer needs
- Work collaboratively with team members to achieve customer satisfaction goals
- Follow company policies and procedures to ensure consistency in customer support
- Stay updated on product knowledge and be able to answer questions accurately
- Meet or exceed performance metrics related to customer satisfaction and resolution times
- Handle escalated customer concerns with professionalism and problem-solving skills
- Contribute to a positive and supportive work environment in the customer support team.
Customer support executive
BPO
Communication
Full Time
12th
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