Customer Support Executive

Experience

1-3 Years

Salary

Not Disclosed

Location

Karnataka-Bangalore
Posted - 746 days ago
Applications - 29
Vacancies- 1
Job Description
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.
Designation

Key Skills
Industry

Functional Area

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Support Executive Quiz

10 Minutes

Company Info -

Moving Ahead Placement

Company Webisite -

HR Name -

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