Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 342 days ago
Applications - 2
Vacancies- 45
Job Description

Position: Customer Support Executive - CRIC Domestic Customer Support


Join our team for the CRIC Domestic Customer Support process as a Customer
Support Executive. We're looking for individuals with at least 6 months of BPO
experience in customer support to provide exceptional service to our domestic
clientele.


Responsibilities:
Handle inbound customer inquiries and concerns via phone, email, or chat,
providing timely and accurate resolutions.
Assist customers in navigating CRIC products and services, addressing queries,
and troubleshooting issues effectively.
Ensure customer satisfaction by delivering personalized and empathetic support in
every interaction.
Maintain detailed and accurate records of customer interactions and transactions.
Collaborate with team members and management to continuously improve
customer support processes and exceed performance targets.
Minimum qualification: PUC.
At least 6 months of experience in a BPO environment, specifically in customer
support.
Proficiency in Hindi and English languages, both spoken and written.
Strong communication and interpersonal skills with a customer-focused approach.
Ability to work a 6-day week with one rotational day off and a day shift from 10:30
AM to 7:30 PM.


Salary: 20,000 to 22,000 CTC
Join our team and be part of our commitment to delivering exceptional customer
support with CRIC Domestic Customer Support. Apply now and embark on a
rewarding career journey with us

Designation

Customer Support Executive - CRIC Domestic Customer Support

Key Skills
BPOCustomer CareCustomer Care ExecutiveCustomer SupportCustomer Support Executive
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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