Customer Support Associate
Experience
Salary
Location
Job Description
- Provide excellent customer service and support through phone, email, and chat
- Address customer inquiries, complaints, and technical issues in a timely and professional manner
- Investigate and resolve customer concerns while maintaining a positive and empathetic attitude
- Collaborate with other teams to ensure prompt and accurate resolution of customer issues
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product and service offerings to effectively assist customers
- Assist in the development and improvement of customer support processes and procedures
- Identify and escalate complex issues to the appropriate team members
- Meet or exceed customer satisfaction and performance targets
- Participate in ongoing training and development programs to enhance customer support skills.
Minimum Qualification: 12th pass
Required Documents: Must Have document: Adhar card, Pan card, Marksheet 10th 12th,Passbook, resume
Salary: 7500 + 2000 attendance bonus+ Upto 4k incentives
Shift: Rotation shift
Location: Element Mall Jaipur
Designation
Customer Support Associate
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
11th to 12th
Job Type
Work From Office
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