Customer Support Associate
Experience
Salary
Location
Job Description
- Provide customer support via phone, email, chat, and social media
- Address customer inquiries, concerns, and complaints in a professional and timely manner
- Assist customers with order placement, tracking, and returns
- Troubleshoot technical issues with products and services
- Collaborate with other teams to resolve complex customer issues
- Maintain accurate records of customer interactions and transactions
- Upsell products and services to enhance customer experience
- Stay up-to-date on company products, services, and policies
- Meet or exceed customer satisfaction and productivity goals
- Work flexible hours, including weekends and evenings as needed
Experience: Freshers & exp both
Salary- 18k-25k
Designation
Customer Support Associate
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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