Customer Service Representative

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Dadar, Pune, Thane
Posted - 280 days ago
Applications - 4
Vacancies- 5
Join Btw Visa Services (i) Pvt. Ltd. as a Customer Service Representative. Apply now on Erekrut for this exciting opportunity!
Job Description
- Provide exceptional customer service to clients in person, via telephone, and email
- Handle inquiries regarding visa applications and requirements
- Assist clients with completing paperwork and necessary documentation
- Manage client appointments and schedules
- Process payments and issue receipts accurately
- Keep detailed records of client interactions and transactions
- Collaborate with team members to ensure efficient operations
- Stay up-to-date on visa application guidelines and regulations
- Resolve customer complaints and issues in a timely and professional manner
- Maintain a positive and friendly attitude towards all clients

Designation

Customer Service Representative

Key Skills
Communication SkillsCustomer Service RepresentativeProblem-Solving SkillsTime management
Industry

Tourism & Hospitality

Functional Area

Tours & Travels

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Support Executive Quiz

10 Minutes

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