Customer Service- Kotak Life Insurance

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra-Navi Mumbai
Posted - 250 days ago
Applications - 3
Vacancies- 1
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Job Description
- Provide exceptional customer service to Kotak Life Insurance policyholders
- Answer customer inquiries through phone, email, and in-person communication
- Address and resolve customer complaints and concerns in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve overall customer experience
- Stay up-to-date on Kotak Life Insurance products, services, and policies
- Meet individual and team performance goals set by management
- Work flexible hours, including evenings and weekends, to accommodate customer needs
- Possess strong communication and problem-solving skills
- Previous experience in customer service or insurance industry preferred but not required

Designation

Customer Service- Kotak Life Insurance

Key Skills
Communication SkillsCustomer ServiceProblem Solving
Industry

Hr Services

Functional Area

Staffing And Recruiting

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Support Executive Quiz

30 Minutes

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