Customer service executive
Experience
Salary
Location
Job Description
- Responding to customer queries and resolving issues in a timely and professional manner
- Providing excellent customer service via phone, email, and in person
- Processing customer orders and conducting follow-up to ensure customer satisfaction
- Collaborating with other team members to improve overall customer experience
- Keeping accurate records of customer interactions and transactions
- Staying up-to-date on product knowledge and company policies
- Handling customer complaints with patience and empathy
- Identifying and escalating priority issues to management
- Proactively seeking feedback from customers to improve services
- Maintaining a positive and respectful attitude towards customers at all times
Salary-
Fresher- 14k
Exp- 19k
Designation
Customer service executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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