Customer Service Executive
Experience
Salary
Location
Job Description
- Serve as the main point of contact for customers via phone, email, and live chat
- Address customer inquiries, resolve complaints, and provide product information
- Process orders, returns, and exchanges efficiently and accurately
- Maintain a high level of professionalism and empathy in all customer interactions
- Collaborate with other teams to ensure timely resolution of customer issues
- Keep detailed records of customer interactions and transactions
- Strive to exceed customer expectations and promote customer loyalty
- Stay up to date on company products, services, and policies
- Work with management to implement improvements to the customer service process
- Prioritize customer satisfaction and strive for first-call resolution
Location : Bangalore
Salary : 18k-25k
Experience : 0-1 yr
Designation
Customer Service Executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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