Customer Service Agent

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Maharashtra-Pune
Posted - 244 days ago
Applications - 12
Vacancies- 30
Job Description

1. Sales Generation:

Proactively identify and generate new leads.
Conduct sales presentations and meetings with potential clients.
Close sales and achieve monthly targets.

2. Customer Relationship Management:

Build and maintain strong relationships with clients.
Provide excellent customer service and follow up on policy renewals.
Address client inquiries and concerns promptly and effectively.


3. Product Knowledge:

Maintain a thorough understanding of insurance products and services.
Stay updated on industry trends and competitor products.
Educate clients on the features and benefits of various insurance policies.

4. Documentation and Compliance:

Ensure accurate documentation of sales activities and client interactions.
Adhere to all regulatory and compliance guidelines.
Assist clients with policy applications and paperwork.

5. Requirements:

Proven experience in insurance sales or a related field.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently and as part of a team.
Goal-oriented and driven by sales targets.

Designation

Customer Service Agent

Key Skills
Client Relationship ManagementCustomer RelationshipCustomer Relationship ManagementCustomer ServiceCustomer Service RepresentativeCustomer Service SkillsField Insurance SalesGeneral InsuranceInsurance SalesLife Insurance SalesNegotiation SkillsTarget Achievement
Industry

Insurance

Functional Area

Insurance

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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