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Customer Representative
Quess Corp Limited

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 156 days ago
Applications - 4
Vacancies- 1
Register Login To Apply
Quess Corp Limited is seeking a Customer Representative to join our team. The main responsibilities will include handling customer inquiries via phone, email, and chat, providing excellent customer service, resolving complaints and issues in a timely manner, and escalating complex cases to the appropriate department. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Previous experience in customer service or a related field is preferred. This role offers the opportunity to work with a dynamic team and grow within a leading global organization. Apply now to be part of our team!
Job Description

We are hiring for Customer Representative/ Promoter for Yulu Sales Promotion.

- Provide excellent customer service and support to clients through phone, email, and chat.
- Handle customer inquiries, resolve complaints, and provide solutions in a timely and professional manner.
- Build and maintain strong relationships with clients to ensure customer satisfaction.
- Work collaboratively with internal teams to address client needs and concerns effectively.
- Keep accurate records of customer interactions and transactions using CRM software.
- Assist in identifying opportunities for process improvement and contribute to team success.
- Stay informed about company products, services, and policies to provide accurate information to customers.
- Proactively follow up with customers to ensure issues are resolved and expectations are met.
- Adhere to company policies and procedures to maintain high standards of customer service.
- Participate in training and development programs to enhance skills and knowledge in customer service delivery.

Designation

Customer Representative

Key Skills
Customer RelationshipCustomer ServiceField MarketingField PromotionField SalesField Sales PromotionField ServiceMarketingNegotiation SkillsProduct PromotionSales and MarketingSales Promotion
Industry

HR Services

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

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