Customer Experience Manager
Experience
Salary
Location
Job Description
- Lead and manage all aspects of customer experience at the Mahindra authorized dealership.
- Develop strategies to enhance customer satisfaction and loyalty.
- Implement best practices to ensure exceptional customer service.
- Train and mentor staff to deliver excellence in customer interactions.
- Monitor and analyze customer feedback to make continuous improvements.
- Collaborate with the sales and service teams to provide seamless customer experiences.
- Resolve escalated customer issues in a timely manner.
- Conduct regular audits of customer service processes and procedures.
- Keep abreast of industry trends and customer preferences.
- Drive initiatives to improve overall customer experience and increase retention.
Designation
Customer Experience Manager
Key Skills
Industry
Automotive
Functional Area
Automobile Vehicle Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Customer Support
Object IT
Join the Object IT team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the HR...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Sup...
Customer Relationship Officer
Leaves Global Service LLP
Join the Leaves Global Service LLP team as a Full Time Customer Relationship Officer on Erekrut, specializing...
0-3 Lakhs
0-1 Years
Kerala-Thr..
Customer Ser...
Customer Care Executive
Customer Care Executive
Join the Customer Care Executive team as a Full Time Customer Care Executive on Erekrut, specializing in Custo...
3-6 Lakhs
1-3 Years
West Benga..
Customer Sup...
Customer Support Executive
Young Minds
Join the Young Minds team as a Full Time Customer support executive on Erekrut, specializing in Customer supp...
0-3 Lakhs
0-1 Years
Andhra Pra..
Associate, B...
.png)
Relationship Manager
Recrudo Labs
Join the Recrudo Labs team as a Full Time Relationship Manager on Erekrut, specializing in Relationship Manag...
0-3 Lakhs
1-3 Years
Delhi-Cent..
Banking
Sales Executive
Yash IT World
Join the Yash IT World team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive in the ...
3-6 Lakhs
0-1 Years
Gujarat-Su..
Business Dev...
Hiring Fresher Graduates ̵...
AM Infoweb
Join the AM Infoweb team as a Full Time Hiring Fresher Graduates - IVP on Erekrut, specializing in Hiring Fres...
0-3 Lakhs
0-1 Years
Maharashtr..
Customer Ser...
Customer Support
Asd India Services
Join the ASD India Services team as a Full Time customer support on Erekrut, specializing in customer support ...
0-3 Lakhs
0-1 Years
Karnataka-..
Telecaller -...