Customer Care Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Uttar Pradesh- Kanpur
Posted - 69 days ago
Applications - 7
Vacancies- 10
Join the NIS BPO Services Pvt Ltd team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Serve as the first point of contact for customers seeking assistance or information
- Provide excellent customer service through phone, email, and chat support
- Resolve customer complaints and issues in a timely and professional manner
- Accurately document customer interactions and transactions in the company's system
- Assist in maintaining customer satisfaction and loyalty through effective communication
- Collaborate with other team members to ensure a seamless customer experience
- Stay up to date on company products, services, and policies
- Meet or exceed key performance indicators, such as response time and customer satisfaction ratings
- Participate in training and development programs to continuously improve skills and knowledge
- Handle customer inquiries and provide solutions in a fast-paced environment

Designation

Customer Care Executive

Key Skills
Client HandlingClient Handling and CommunicationCustomer CareCustomer Care ServiceCustomer RelationshipCustomer SupportEnglish ProficiencyTelecalling
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

Related Jobs
International Voice Process

Alvineient Consultant

3-6 Lakhs

1-3 Years

Maharashtr..

Customer Sup...

Vacancies - 10 Candidates Applied - 7
CallCallsClient
Business Devlopment Manager

Prop Edge Valuation Pvt Ltd

15-25 Lakhs

11-15 Years

Maharashtr..

Ceramics &am...

Vacancies - 10 Candidates Applied - 7
BusinessBusinessBusiness
Sadlary Export Manager

Himalaya Consultant

6-10 Lakhs

4-6 Years

Uttar Prad..

Export/Impor...

Vacancies - 10 Candidates Applied - 7
ExportExportImport
Counter Sales Job

SFIC FISCAL SERVICES PVT. LTD

0-3 Lakhs

0-1 Years

West Benga..

Sales

Vacancies - 10 Candidates Applied - 7
Client
Client Relationship Associate

Alvineient Consultant

3-6 Lakhs

0-1 Years

Uttar Prad..

Customer Sup...

Vacancies - 10 Candidates Applied - 7
BranchClientClient
Business Development Executive

Alvineient Consultant

3-6 Lakhs

1-3 Years

Maharashtr..

Business Dev...

Vacancies - 10 Candidates Applied - 7
BusinessBusinessBusiness
Business Development Executive

Digital Web IT Solutions Pvt Ltd

3-6 Lakhs

1-3 Years

Chandigarh..

Business Dev...

Vacancies - 10 Candidates Applied - 7
AdClientInternational
Sales Coordinator

Veenaz Consultancy Services

3-6 Lakhs

1-3 Years

Punjab- Zi..

Sales

Vacancies - 10 Candidates Applied - 7
CallClientClient
© 2019-24 Erekrut HR Automation Solutions Private Limited