Customer Care Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Punjab-Mohali
Posted - 19 days ago
Applications - 3
Vacancies- 10
Join the BLD OUTSOURCING SERVICES team as a Full Time Customer Care Executive on Erekrut, specializing in Customer Care Executive in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide excellent customer service through phone, email, and chat
- Assist customers with inquiries, complaints, and feedback
- Maintain a positive, empathetic, and professional attitude towards customers
- Resolve customer issues in a timely and effective manner
- Keep accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate department
- Follow up with customers to ensure their satisfaction
- Stay updated on company products and services to provide accurate information
- Collaborate with team members to improve customer experience
- Meet and exceed performance goals and targets set by the company.

Experience: Freshers

Salary: 17k
 

Designation

Customer Care Executive

Key Skills
Call HandlingCalls HandlingChat ProcessChat SupportChat Support SpecialistCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingOutbound CallingTelecallingVoice ProcessVoice Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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