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Customer Care Executive
Bld Outsourcing Services

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Punjab-Mohali
Posted - 86 days ago
Applications - 3
Vacancies- 10
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BLD OUTSOURCING SERVICES is seeking a Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. Duties include answering incoming calls, responding to emails, and addressing customer concerns in a professional manner. The Customer Care Executive will also be expected to maintain accurate records of interactions and follow up with customers as needed. Excellent communication skills, problem-solving abilities, and a positive attitude are essential for success in this role. Previous customer service experience and a strong attention to detail are preferred. Join our team and help us deliver top-notch customer care to our clients.
Job Description

- Provide excellent customer service through phone, email, and chat
- Assist customers with inquiries, complaints, and feedback
- Maintain a positive, empathetic, and professional attitude towards customers
- Resolve customer issues in a timely and effective manner
- Keep accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate department
- Follow up with customers to ensure their satisfaction
- Stay updated on company products and services to provide accurate information
- Collaborate with team members to improve customer experience
- Meet and exceed performance goals and targets set by the company.

Experience: Freshers

Salary: 17k
 

Designation

Customer Care Executive

Key Skills
Call HandlingCalls HandlingChat ProcessChat SupportChat Support SpecialistCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingOutbound CallingTelecallingVoice ProcessVoice Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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