Customer Care Execuitive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Rajasthan-Jaipur, Uttar Pradesh- Noida
Posted - 192 days ago
Applications - 2
Vacancies- 70
Job Description

- Provide exceptional customer service via phone, email, and chat
- Assist customers with product inquiries, order status, and returns
- Resolve customer complaints and issues in a timely and professional manner
- Utilize company’s CRM system to track and manage customer interactions
- Collaborate with internal teams to address and escalate complex customer issues
- Keep up-to-date on product knowledge and company policies
- Meet or exceed customer satisfaction and performance goals
- Maintain a positive attitude and calm demeanor during high-stress situations
- Flexible to work shifts, including evenings and weekends as needed
- Strong communication, problem-solving, and organizational skills

Designation

Customer Care Execuitive

Key Skills
BPOCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer HandlingCustomer InteractionCustomer OrientationCustomer ProfilingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer Relationship ManagementCustomer RetentionCustomer ServiceCustomer Service ExcellenceEffective communication
Industry

BPO

Functional Area

E-Commerce

Employment Type

Full Time

Education

12th

Job Type

Work From Office

Related Jobs
PERFORMANCE MARKETING- D2C

O2O Commerce Pvt. Ltd.

6-10 Lakhs

4-6 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
Business Development Executive

Nirmal Handloom House Pvt. Ltd.

3-6 Lakhs

0-1 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
Business Development Manager

Nirmal Handloom House Pvt. Ltd.

3-6 Lakhs

4-6 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
Digital Marketing Specialist

Erekrut Hr Automation Solutions Pvt Ltd

3-6 Lakhs

4-6 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer

6-10 Lakhs

4-6 Years

Uttar Prad..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
HRMS Sales Manager

Erekrut Hr Automation Solutions Pvt Ltd

10-15 Lakhs

7-10 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
Digital Project Team Leader

Digital Hiring Agency

3-6 Lakhs

0-1 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer
Litigation Specialist

A P R A & Associates LLP

6-10 Lakhs

1-3 Years

Delhi-New ..

BPO

Vacancies - 70 Candidates Applied - 2
BPOCustomerCustomer