Experience
Salary
Location
Job Description
- Develop and implement CRM strategies to increase customer retention and loyalty
- Manage and analyze customer data to identify trends and opportunities for improvement
- Collaborate with sales and marketing teams to ensure CRM strategies align with overall business objectives
- Implement CRM software and ensure it is used effectively by all team members
- Train staff on how to use CRM software and best practices for customer communication
- Monitor customer satisfaction and respond to feedback in a timely manner
- Track key performance indicators related to customer engagement and satisfaction
- Stay up-to-date on industry trends and best practices in CRM
- Work closely with IT department to troubleshoot CRM software issues
- Prepare reports and presentations on CRM performance for company leadership.
Experience: Fresher
Salary- 15-20k
Designation
CRM
Key Skills
Industry
Apparel Made-Ups & Home Furnishing
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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