Experience
Salary
Location
Job Description
- Manage and maintain customer relationship management system
- Develop and implement strategies to maximize customer acquisition and retention
- Analyze customer data to identify trends and opportunities
- Collaborate with marketing and sales teams to align customer initiatives
- Create and oversee loyalty programs and customer satisfaction surveys
- Track and report on key performance indicators related to customer engagement
- Provide training and support to staff on CRM best practices
- Stay up-to-date on industry trends and best practices in CRM
- Ensure compliance with data protection regulations
- Collaborate with IT department to optimize CRM system functionality.
Designation
CRM
Key Skills
Industry
Real Estate & Infrastructure Development
Functional Area
Real Estate & Infrastructure Construction
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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