Commercial Operations Executi
Experience
Salary
Location
Job Description
Job Description for Executive – Commercial Operations –
Description
A highly critical and visible commercial operations role that will oversee our MNC client’s one of the biggest franchises. This is a hands-on position responsible for Channel Management, Tender Management, overseeing secondary sales compilation, incentives payment, Due Diligence, compliance, and audits that will enable the franchise to meet sales and service objectives. Collaboration with other members of the sales, supply chain, sales, marketing, deliver, Regulatory affairs, and customer support teams is paramount to achieve objectives.
Essential Duties and Responsibilities
- Tender pricing, documentation, and approvals
- End to end Third party Intermediary (TPI/Dealers) Management
- Contract workforce Management
- Digital solutions implementation
- Overseeing Secondary Sales compilation and incentives payments
- Due diligence and compliance of all commercial processes and handling different audits for the same.
- Commercial Operations
- TPI management in terms of appointment, network optimization, training, onboarding, performance monitoring, relationship management, technology deployment.
- Drive end to end Tender management, pricing, documentation, software implementation and enhancement coordination.
- Proactively facilitating, re-engineering, best practices & consensus between functional experts (Sales & Marketing, Operations, Finance, and IT)
- Master data management
- Customer Service
- Managing Price Difference Credit Note (PDC) process, liaising with third party handling this process from overall governance point of view to ensure the processes are being followed., issue resolution for dealers’ queries.
- Coordination of PRIs - process the product returns from the customers by following up with the warehouse and the sales team.
- Interacting with entire sales force for ensuring the compliance part of all commercial processes, conducting regular trainings including new recruits’ trainings
- Project Management & DATA Analytics
- Manage assigned data flows & dashboards.
- Train users on using these dashboards.
- Identify opportunities for automation best practices & analytics opportunities
- Improve customer experience with assigned reports
- Independently drive or support assigned analytics project
- Develop & define project scope, Project Budget, Resource plan, Interdependencies, Operational & executional plans & Integrated schedule
- Other
- Prepare, report, and communicate key KPIs to management – new dealers appointment, selection, onboarding and overall governance.
- Work with the extended support team in preparing basic MIS, communicating the MIS to the sales teams on a daily/ weekly basis
- Develop advanced MIS for the franchise to enable them make data driven decisions
- Communicate daily/ weekly with National Sales Managers and Regional Sales Managers to monitor sales performance and track potential shortfalls.
- Requirements
- - Bachelor's degree in business administration or related field.
- - Proven experience in a similar role, preferably in the pharma, medical industry.
- - Strong analytical and problem-solving skills.
- - Excellent communication and interpersonal abilities.
- - Ability to work well under pressure and meet deadlines.
- - Proficiency in Microsoft Office suite.
Designation
Commercial Operations Executi
Key Skills
Industry
Healthcare
Functional Area
Commercial & Industrial
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
.png)
Relationship Manager
Recrudo Labs
Join the Recrudo Labs team as a Full Time Relationship Manager on Erekrut, specializing in Relationship Manag...
0-3 Lakhs
1-3 Years
Delhi-Cent..
Banking
Video Editor
Content-Whale
Join the Content-Whale team as a Full Time Video Editor on Erekrut, specializing in Video Editor in the Media ...
3-6 Lakhs
1-3 Years
Maharashtr..
Design
Digital Marketing Intern
AUM DACRO COATINGS
Join the AUM DACRO COATINGS team as a Full Time Digital Marketing Intern on Erekrut, specializing in Digital M...
0-3 Lakhs
0-1 Years
Haryana-Gu..
Auto Compone...
.jpg)
Telesales Executive
A2A RECRUITMENT
Join the team as a Full Time Urgently hiring for Telesales Executive: SBI Life Insurance Open Roles: 400+ _- ...
0-3 Lakhs
1-3 Years
Maharashtr..
Telecalling ...
IT Infrastructure Manager
AbCoffee
Join the abCoffee team as a Full Time IT Infrastructure Manager on Erekrut, specializing in IT Infrastructure ...
6-10 Lakhs
4-6 Years
Maharashtr..
Administrati...
Customer Service Executive
Cheri Angel Hr Consulting
Join the team as a Full Time Customer Service Executive on Erekrut, specializing in Customer service executiv...
0-3 Lakhs
1-3 Years
Maharashtr..
Customer Ser...
OEM Sales & Telecalling
OEM Sales
Join the OEM Sales team as a Full Time OEM Sales & Telecalling on Erekrut, specializing in OEM Sales & Telecal...
0-3 Lakhs
1-3 Years
Tamil Nadu..
Telecalling ...
Purchase Executive
Purchase Executive
Join the Purchase executive team as a Full Time Purchase executive on Erekrut, specializing in Purchase exec...
0-3 Lakhs
1-3 Years
Chandigarh..
Hospitality