Client Relationship Officer

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Maharashtra-Navi Mumbai
Posted - 274 days ago
Applications - 2
Vacancies- 100
Job Description

- Build and maintain relationships with clients
- Address client inquiries and concerns promptly and efficiently
- Collaborate with sales and marketing teams to develop strategies for client retention
- Monitor client satisfaction and gather feedback for improvement
- Identify opportunities for upselling and cross-selling to existing clients
- Conduct regular check-ins with clients to ensure their needs are being met
- Prepare reports on client accounts and provide insights to management
- Stay up-to-date on industry trends and competitors to provide clients with valuable insights
- Assist in developing client presentations and proposals
- Coordinate client events and activities to strengthen relationships.

Designation

Client Relationship Officer

Key Skills
Client RelationshipClient Relationship ManagementClient RetentionCustomer HandlingCustomer RelationCustomer Relation ManagementCustomer RelationsCustomer RelationshipCustomer Relationship Management (CRM)
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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