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Client Relationship Associate
Alvineient Consultant

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Uttar Pradesh- Noida
Posted - 81 days ago
Applications - 33
Vacancies- 30
As a Client Relationship Associate at Smile India Trust, you will be responsible for building and maintaining strong relationships with our clients. You will serve as the main point of contact for clients, addressing any inquiries or concerns they may have in a timely and professional manner. Your primary goal will be to ensure customer satisfaction and retention by providing exceptional service and understanding their needs. You will also collaborate with other team members to develop and implement strategies to enhance client experience and drive business growth. The ideal candidate will have excellent interpersonal skills, a customer-focused mindset, and a strong ability to multitask and prioritize. Join our team and make a positive impact on the lives of our clients and community.
Job Description

- Develop and maintain positive relationships with clients
- Act as the primary point of contact for client inquiries and concerns
- Collaborate with internal teams to ensure timely and accurate delivery of services
- Proactively identify opportunities to upsell or cross-sell products and services
- Provide excellent customer service and support to clients
- Generate reports and analyze data to track client satisfaction and engagement
- Stay up-to-date on industry trends and best practices to better serve clients
- Attend client meetings, conferences, and events as needed
- Maintain accurate records of client interactions in CRM system
- Work closely with sales and marketing teams to drive client retention and growth

Designation

Client Relationship Associate

Key Skills
Branch Relationship ExecutiveClient Handling and CommunicationClient Relationship BuildingCustomer Relationship ManagementDomestic CallingExcellent Written CommunicationRelationship ExecutiveRelationship ManagementRelationship-building
Industry

NGO

Functional Area

other

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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