Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Delhi-New Delhi, Karnataka-Bangalore, Maharashtra- Mumbai, Maharashtra-Pune, Odisha-Kalahandi, Telangana-Hyderabad, Uttar Pradesh- Agra, Uttar Pradesh- Ghaziabad, Uttar Pradesh- Greater Noida
Posted - 85 days ago
Applications - 20
Vacancies- 50
Join the Vahan Technologies India Private limited team as a Full Time Chatt Support Executive on Erekrut, specializing in Chatt Support Executive in the Office Management, Training & HR industry. We are seeking talented individuals with a passion for IT Services and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Serve as the first point of contact for customer inquiries and technical issues via chat
- Communicate effectively with customers to provide solutions and assistance promptly
- Resolve customer complaints and ensure customer satisfaction
- Collaborate with the tech team to assist in troubleshooting technical issues
- Maintain up-to-date knowledge of the company's products and services
- Document customer interactions and feedback to improve processes and procedures
- Handle multiple chat conversations simultaneously while maintaining a high level of professionalism
- Adhere to company policies and procedures regarding customer interactions
- Participate in training and development programs to enhance customer service skills
- Work towards achieving customer service targets and KPIs.

For more deatails can share resume in whstapp No + 918121623636

 

Designation

Chatt Support Executive

Key Skills
BPOBPO SalesBPO TrainingCustomer Care
Industry

Office Management, Training & HR

Functional Area

IT Services

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Home

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