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Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Delhi-New Delhi
Posted - 114 days ago
Applications - 24
Vacancies- 100
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Vahan Technologies India Private Limited is seeking a highly motivated and customer-oriented individual to join our team as a Chat Support Executive. The primary responsibilities of this role include handling customer queries and complaints via chat, providing timely and accurate solutions, and ensuring a positive customer experience. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service. This is a great opportunity to work in a fast-paced and dynamic environment, with potential for growth and career development. Join us in revolutionizing the customer support experience at Vahan Technologies India Private Limited.
Job Description

- Provide assistance and resolution to all customer inquiries and issues through various communication channels
- Maintain a high level of professionalism and customer service during all interactions
- Communicate effectively with customers to gather necessary information and troubleshoot problems
- Document all interactions and solutions accurately in the system for future reference
- Collaborate with other team members to ensure timely resolution of customer issues
- Identify opportunities for process improvements and escalate to management as needed
- Continuously strive to enhance the customer experience and satisfaction
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Follow company guidelines and procedures to ensure seamless customer support
- Proactively reach out to customers to ensure their needs are being met and issues are resolved in a timely manner.

For more detals contcat us on whstapp for asistant  Contcat No - +918121623636

Designation

Chatt Support Executive

Key Skills
Chat ProcessChat SupportChat Support SpecialistClient CoordinationClient Handling and CommunicationCustomer ServiceCustomer Support
Industry

Office Management, Training & HR

Functional Area

Communication

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Home

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