Call Center Executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 119 days ago
Applications - 0
Vacancies- 5
Join the Ovum Hospitals team as a Full Time Call Center Executive on Erekrut, specializing in Call Center Executive in the Healthcare industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Handle inbound and outbound calls in a professional and friendly manner
- Provide information to patients and assist them with scheduling appointments
- Perform follow-up calls to ensure customer satisfaction and resolve any issues
- Update patient records accurately and maintain confidentiality
- Collaborate with the medical team to coordinate patient care
- Respond to inquiries via phone, email, and chat
- Meet and exceed performance goals for call volume and customer service
- Maintain a positive attitude and promote Ovum Hospitals' values
- Stay current on hospital services and policies
- Work in a fast-paced environment and multitask effectively

Designation

Call Center Executive

Key Skills
B2C SalesCall CenterCall Center OperationsCall HandlingCall MonitoringCalls HandlingCold CallingEffective communicationInbound SalesNegotiation SkillsOutbound SalesSales and MarketingTelecalling
Industry

Healthcare

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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