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Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Telangana-Hyderabad
Posted - 84 days ago
Applications - 1
Vacancies- 3
The Student Care is seeking a motivated individual to join our team as a BPO (Business Process Outsourcing) specialist. Responsibilities include handling customer inquiries, processing orders, and providing exceptional service on behalf of our clients. The ideal candidate will have excellent communication skills, be detail-oriented, and have the ability to work well under pressure in a fast-paced environment. Experience in BPO or customer service is preferred, but not required. This role offers the opportunity to work with a diverse range of clients and make a positive impact on their business operations. Join us in providing top-notch service to our clients and helping them achieve their goals. Apply now to be a part of our dynamic team at The Student Care.
Job Description

- Handle inbound and outbound customer calls in a professional and courteous manner
- Provide information about our services and programs to parents and students
- Assist with scheduling appointments and managing student records
- Resolve customer complaints and issues in a timely and efficient manner
- Maintain accurate and up-to-date records of all customer interactions
- Collaborate with other team members to ensure excellent customer service
- Work closely with the administrative team to support the overall operations of the Student Care
- Participate in training and professional development opportunities to enhance job performance
- Adhere to company policies and procedures at all times
- Prior customer service or call center experience preferred

Designation

BPO

Key Skills
BPOBPO SalesClear CommunicationCold CallingDomestic BPODomestic CallingDomestic Voice ProcessEnglish ProficiencyHindi LanguageInternational BPOOutbound CallingTelecallerTelecaller- FemaleTelecallingTelecalling executive
Industry

Education

Functional Area

Education

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

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