Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Uttar Pradesh- Noida
Posted - 198 days ago
Applications - 2
Vacancies- 10
Job Description

- Act as a liaison between clients and the outsourcing company
- Handle incoming and outgoing calls
- Resolve customer complaints and queries in a timely manner
- Maintain customer satisfaction by providing excellent service
- Process customer orders and transactions accurately
- Monitor and analyze call center metrics to improve performance
- Communicate effectively with team members and management
- Ensure compliance with company policies and procedures
- Provide feedback and suggestions for process improvement
- Stay updated on industry trends and best practices

Designation

BPO Executive

Key Skills
BPOCold CallingConfidenceEnglish ProficiencyGood Comprehensive SkillOutbound CallingTelecallingTelesales
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

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