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BPO executive
Finder Bro

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Rajasthan-Jaipur
Posted - 184 days ago
Applications - 6
Vacancies- 100
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As a BPO executive at Finder Bro, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also be tasked with maintaining accurate records of customer interactions and ensuring customer satisfaction. Additionally, you will collaborate with internal teams to streamline processes and improve overall customer experience. The ideal candidate for this role will have excellent communication skills, problem-solving abilities, and a customer-focused mindset. Previous experience in a BPO or customer service role is preferred. Join our team and help us provide top-tier customer support to our clients at Finder Bro.
Job Description

We are hiring for BPO Executive for Domestic/ International Process (Blended process)

- Serve as a primary point of contact for customers, addressing inquiries and resolving issues
- Manage inbound and outbound calls to ensure customer satisfaction
- Utilize strong communication skills to relay information effectively
- Maintain a positive and professional attitude at all times
- Collaborate with team members to achieve performance goals and targets
- Stay up to date on product knowledge and industry trends
- Provide accurate and timely information to customers
- Process orders and inquiries efficiently
- Utilize CRM systems to track customer interactions
- Conduct follow-up calls to ensure customer retention and satisfaction

Shift: Roatation shift and Rotational week off

Qualification - Min 12th pass can apply

Age - Max 32

Experience -Both fresher and experienced can apply

Location- Mansarovar, jagatpura, sitapura jaipur

Salary 10-32k CTC

Skills: Must have excellent communication skills and excellent English

Designation

BPO executive

Key Skills
BPOCall CenterCall Centre ManagerCall HandlingCalls HandlingCold CallingTelecallingTelecalling executiveTelesales
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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