Airline Customer Support
Experience
Salary
Location
Job Description
We are hiring for Indigo Airline Customer Support
- Provide assistance to airline passengers with booking, flight changes, and general inquiries
- Handle customer complaints and provide resolution in a timely and professional manner
- Utilize various communication channels (phone, email, chat) to engage with customers
- Collaborate with other departments to resolve complex issues and ensure customer satisfaction
- Maintain detailed records of customer interactions and feedback
- Stay current on airline policies, procedures, and regulations to provide accurate information
- Identify opportunities to improve customer service processes and make recommendations for enhancements
- Assist with training new customer support team members and provide mentorship as needed
- Demonstrate empathy, patience, and a positive attitude when interacting with customers
- Ensure compliance with company standards and procedures while delivering exceptional customer service
Salary : 17k + Incentives upto 4k
Education: Ug or grad with min 6 months of experience or freshers can apply
Location : Gurgaon
Designation
Airline Customer Support
Key Skills
Industry
Aerospace & Aviation
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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