Customer Service Executive
Experience
Salary
Location
Job Description
- Interact with customers in a professional and courteous manner
- Provide prompt and accurate information regarding products and services
- Handle customer inquiries and resolve issues in a timely and efficient manner
- Maintain a high level of customer satisfaction through exceptional service delivery
- Escalate complex issues to the appropriate channels for resolution
- Keep accurate records of customer interactions and transactions
- Collaborate with other team members to achieve performance goals
- Stay informed of company policies and procedures to effectively assist customers
- Handle both inbound and outbound calls in a busy BPO environment
- Work in a fast-paced and dynamic international BPO setting.
Designation
Customer Service Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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