Telugu – Customer Support Exec
Experience
Salary
Location
Job Description
Key Responsibilities:
• Respond to customer inquiries via phone, email, chat, or social media promptly and professionally.
• Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses.
• Ensure a high level of customer satisfaction through excellent service.
• Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems.
• Follow company policies and procedures to address customer concerns efficiently.
• Escalate complex issues to the appropriate department for further resolution.
• Stay up-to-date with product knowledge to provide accurate information and assistance to customers.
• Gather customer feedback and suggestions and communicate them to the relevant departments.
• Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.
Pre-requisites:
• Communication Skills
• Empathy & Patience
• Problem-Solving Skills
• Attention to Details
• Teamwork & Professionalism
Designation
Telugu - Customer Support Exec
Key Skills
Industry
E-Commerce
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Join the MNC team as a Full Time Telugu - Customer Support Exec on Erekrut, specializing in Telugu - Customer ...
3-6 Lakhs
0-1 Years
Haryana-Gu..
Customer Ser...
Female Tele Caller
EBASE INFRATECH PVT LTD.
Join the EBASE INFRATECH PVT LTD. team as a Full Time Female Tele caller on Erekrut, specializing in Female T...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Sales
Business Development Executive
Shree IT Solutions Pvt Ltd
Join the team as a Full Time Business Development Executive on Erekrut, specializing in Business Development ...
0-3 Lakhs
0-1 Years
Haryana-Gu..
Business Dev...
Inside Sales Representative
Shree IT Solutions Pvt Ltd
Join the Shree IT Solutions Pvt Ltd team as a Full Time Inside Sales Representative on Erekrut, specializing i...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Telecaller -...
310T Mechanic
ElevateRS
Join the ElevateRS team as a Full Time 310T mechanic on Erekrut, specializing in 310T mechanic in the Automoti...
Confidential
4-6 Years
Haryana-Gu..
Automobile
Customer Support Executive
Concentrix
Join the Concentrix team as a Full Time Customer support executive on Erekrut, specializing in Customer supp...
0-3 Lakhs
0-1 Years
Haryana-Gu..
BPO
Sales Executive
Tele Caller
Join the Tele caller team as a Full Time Sales executive on Erekrut, specializing in Sales executive in the...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Sales & ...
Real Estate Sales Manager
Real Estate - Other
Join the Real Estate - Other team as a Full Time Real estate sales Manager on Erekrut, specializing in Real es...
6-10 Lakhs
4-6 Years
Haryana-Gu..
Business Dev...