US call executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad
Posted - 259 days ago
Applications - 2
Vacancies- 2
Job Description

- Serve as the primary point of contact for all inbound and outbound calls with potential and existing US clients
- Understand and address client inquiries, concerns, and feedback in a professional and efficient manner
- Conduct market research to identify potential clients and generate leads for the sales team
- Collaborate closely with the sales team to follow up with leads and provide support throughout the sales process
- Maintain accurate and detailed records of all client interactions in the CRM system
- Provide personalized and tailored recommendations to clients based on their unique needs and preferences
- Stay up-to-date on industry trends and developments to provide informed and knowledgeable customer service
- Meet and exceed key performance indicators, including call volume, customer satisfaction, and sales targets

Location–  Ashram Road,  Ahmedabad

Experience-  1 to 2 years, Fresher can apply

Qualification- 12th pass 

Salary- 15 to 25 k

Time- 6:30 PM to 4  AM

Designation

US call executive

Key Skills
Call CenterCall HandlingCalls HandlingCold CallingCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer Service SkillsEffective communicationInternational BPOInternational Customer ServiceInternational Customer SupportOutbound CallingTelecallerTelecallingTelecalling executiveTelecalling Experience
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

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