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Customer Support Executive
Hirementum

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Uttar Pradesh-Lucknow
Posted - 116 days ago
Applications - 6
Vacancies- 100
Register Login To Apply
Hirementum is seeking a highly motivated Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Key duties include resolving customer inquiries, processing orders, managing customer accounts, and ensuring customer satisfaction is maintained at all times. The successful candidate will possess excellent communication skills, have a strong attention to detail, and be able to multitask in a fast-paced environment. Previous customer service experience is preferred. This role offers the opportunity for growth and development within our dynamic and expanding company. If you are a dedicated and customer-focused individual, we encourage you to apply for this exciting opportunity with Hirementum.
Job Description

- Provide exceptional customer service by addressing inquiries and resolving issues efficiently and professionally
- Act as the primary point of contact for customers via phone, email, and live chat
- Demonstrate a strong understanding of Hirementum's products and services to provide accurate information to customers
- Collaborate with other departments to ensure timely resolution of customer concerns
- Maintain a high level of customer satisfaction by actively listening to customers and providing personalized solutions
- Document customer interactions and feedback to improve overall service quality
- Assist with customer onboarding and training to ensure a smooth transition onto Hirementum's platform
- Stay up-to-date on industry trends and best practices to better assist customers
- Effectively multitask and prioritize tasks in a fast-paced environment
- Uphold Hirementum's values and mission by delivering excellent customer support at all times.

Salary- 12k to 15 k ctc

Location- vibhutikhand gomtinagar Lucknow

Experience- fresher

Requirment

1- Good Communication skills

2- 18+

3- only male candidates

Shift: Rotational Shift

Designation

Customer Support Executive

Key Skills
Customer AssistantCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer SupportCustomer Support ExecutiveSupport ExecutiveSupport Services
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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