Customer support
Experience
Salary
Location
Job Description
- Providing exceptional customer service through various channels such as phone, email, and chat
- Resolving customer inquiries and complaints in a timely and efficient manner
- Maintaining a positive and professional attitude towards all customers
- Utilizing company resources to address customer issues and provide solutions
- Documenting all customer interactions and updating customer information in the system
- Collaborating with other departments to ensure customer satisfaction
- Identifying trends in customer concerns and providing feedback to management
- Participating in ongoing training and development programs to improve customer support skills
- Adhering to company policies and procedures at all times
- Working in a fast-paced environment to meet customer service goals and metrics.
Designation
Customer support
Key Skills
Industry
Domestic Services
Functional Area
Telecommunication
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
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