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Customer support executive
Hardworking Resources

Experience

1-3 Years

Salary

Confidential

Location

Delhi-New Delhi, Haryana-Gurugram
Posted - 164 days ago
Applications - 10
Vacancies- 50
Register Login To Apply
The Customer Support Executive at Hardworking Resources will be responsible for providing excellent customer service and support to clients through various communication channels. This individual will assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-oriented approach. Additionally, the Customer Support Executive will maintain accurate and detailed records of customer interactions, feedback, and resolutions. This role requires a proactive and positive attitude, as well as the ability to work well in a fast-paced environment. Join our team and help us deliver exceptional customer support to our clients.
Job Description

- Provide exceptional customer service through phone, email, and live chat
- Respond to customer inquiries and resolve issues in a timely manner
- Understand and effectively communicate company products and services
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Assist with product troubleshooting and technical support
- Meet or exceed established performance goals and metrics
- Stay current on industry trends and best practices in customer support
- Handle escalated situations with professionalism and patience
- Maintain a positive and proactive attitude towards all customers and team members.

Designation

Customer support executive

Key Skills
Chat SupportChat Support SpecialistCustomer RelationsCustomer ServiceCustomer Service RepresentativeCustomer SupportCustomer Support ExecutiveEmail SupportEnglish ProficiencyInbound SupportRemote SupportSupportSupport Services
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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