Customer Service Executive
Experience
Salary
Location
Job Description
- Responsible for handling customer queries and complaints in a professional manner
- Providing information about products, services, and policies to customers
- Resolving customer issues efficiently and effectively
- Collaborating with other departments to ensure seamless customer experience
- Maintaining accurate records of customer interactions and transactions
- Identifying and escalating priority issues to the appropriate team members
- Assisting with customer retention and loyalty programs
- Keeping up-to-date with industry knowledge and best practices in customer service
- Working towards achieving customer satisfaction goals set by the company
- Willingness to work flexible hours, including weekends and holidays if required
-Performance Incentives
Designation
Customer Service Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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