Technical Support
Experience
Salary
Location
Job Description
Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
Software deployment support in staging and production environments
Develop tools to aid operations and maintenance
System and Support status reporting
Ownership of one or more Digital products or components
Customer notification and workflow coordination and follow-up to maintain service level agreements
Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
We are open to hiring candidates to work out of one of the following locations:
Basic Qualifications
1+ years of software development, or 1+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience scripting in modern program language
1+ years of technical support experience
Designation
Technical Support
Key Skills
Industry
IT-ITeS
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Full Stack Dev/ Java Dev AWS)
Bounteous * Accolite
Join the Bounteous * Accolite team as a Full Time Full Stack Dev/ Java Dev AWS) on Erekrut, specializing in F...
10-15 Lakhs
4-6 Years
Karnataka-..
Software Dev...
International Voice Process
AGS Health
Join the AGS Health team as a Full Time International Voice Process on Erekrut, specializing in International ...
0-3 Lakhs
0-1 Years
Tamil Nadu..
KPO
Inside Sales (Night Shift)
Adapton
Join the Adapton team as a Full Time Inside Sales (Night shift) on Erekrut, specializing in Inside Sales (Nigh...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Sales
SCM FUNCTIONAL ASSET MANAGEMEN
BIRLASOFT
Join the BIRLASOFT team as a Full Time SCM FUNCTIONAL ASSET MANAGEMEN on Erekrut, specializing in SCM FUNCTION...
15-25 Lakhs
7-10 Years
Karnataka-..
IT / Compute...
COTS Tester
TEKwISSEN SOFTWARE
Join the TekWissen Software team as a Full Time COTS Tester on Erekrut, specializing in COTS Tester in the Sof...
10-15 Lakhs
1-3 Years
Tamil Nadu..
Quality Cont...
Join the Etech team as a Full Time Client Support Associatie on Erekrut, specializing in Client Support Assoc...
0-3 Lakhs
1-3 Years
Gujarat-Va..
Customer Ser...
HVAC Sales Engineer
Talent Hires
Join the Talent Hires team as a Full Time HVAC sales engineer on Erekrut, specializing in HVAC sales enginee...
3-6 Lakhs
4-6 Years
Maharashtr..
Sales
Customer Support
Voice And Chat Process
Join the Voice and chat process team as a Full Time Customer support on Erekrut, specializing in Customer su...
0-3 Lakhs
0-1 Years
Haryana-Gu..
Customer Sup...