Customer Support

Experience

4-6 Years

Salary

Confidential

Location

Punjab-Mohali
Posted - 356 days ago
Applications - 21
Vacancies- 1
Join the Alpha Consultants team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

Requirments:

  • The nature of job involves review of supply chain documents in English language and verification of contained information from external resources through emails and /or voice calls.
  • Agents will review documents on custom software platform). Contact information will be provided on the platform or within the document itself
  • Relevant information gathered after verification will be entered in notes in the software platform
  • The selected agents are required to WFO.
  • The Job is Mon to Fri and from 2 pm to 10 pm IST
  • Male candidates are expected to have their own conveyance arrangements
  • The candidate may have an international call enter background experience / or may be picked up from other business segments if they are from Science/mass comm background and have a strong communication and English comprehension and writing skills with Good IQ and computer literacy and have 3-to-5-year general industry experience.

Education: Bachelor's in science/Business/ Mass comm.

Requirements and Qualifications:

  • 3 - 5 years professional experience
  • Computer literacy: Proficient in MS-Word and MS-Excel
  • Administrative experience and organizational skills
  • Attention to detail
  • Strong Comprehension and English Communication Skills
  • Capabilities of drafting professional writing communication

Duty and Responsibilities:

  • Reviewing and updating compliance documents for accuracy and completeness.
  • Reach out to external resources to verify information as needed.
  • Assist other administrative tasks as needed.

Designation

Customer Support

Key Skills
Communication SkillsMicrosoft ExcelMicrosoft OfficeSupply Chain
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Documentation Assistant Quiz

10 Minutes

Company Info -

Company Webisite -

HR Name -

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