Responsibilities

· Facilitating and supporting client touch points and generating new revenue streams.
· Build and own C-suite/key influencers’ relationships. Work with the various
competencies and lead relationship partner to identify and drive growth in new and existing
relationships between Cloudstrats and the client to deliver opportunities and profitable revenue
growth.
· Be the conduit of the account management team and different teams in the firm,
driving broader and deeper relationships across the account, and supporting the conversion
of strategic opportunities, delivering One Firm to the client. Ensuring all account
fundamentals are in place, to drive sustainable growth for the business.
· Support the lead relationship partner or director in building high performing teams of
partners and staff around their clients, sharing the knowledge and understanding of the
client both in the account management team but also across the wider firm as required.
· Have a deep understanding of client’s priorities and strategies.
· Co-create and implement effective account strategies including relationship mapping,
management of opportunity pipeline and generation of investment plans.
· Bringing discipline, structure, and support to account management teams through
management information, market insight, knowledge sharing and meeting preparation.

· Working right across the pursuit process to inform, support, challenge and inspire their
account teams to spot, develop and convert a pipeline of opportunities.
· Supporting the Firm’s one firm sales and marketing strategy, drawing on Sales and
Marketing colleagues to deliver aspects where required.
· Identify opportunities in new areas, helping to drive the proposal process as
appropriate.
· Ensure account infrastructure is in place and functioning appropriately – eg account
team meetings; opportunity tracking and revenue reporting; client events/regular touch
points; follow up on opportunities
· Manages ongoing client feedback process. This includes the conducting and sharing the
outputs of client feedback and its actionables.
· Designs/manages delivery of the client planning workshops
· Follow up on opportunities with clients to ensure proposals are submitted on time;
appropriate expertise is being deployed and deadlines are being met
· Acts as a central point of contact for the account team, helping the team across the
region engage with the client in strategically defined areas; supports effective
communication across the account team – e.g. through developing account
communications, newsletters, value report etc.

Skills and experience required

· At least 3 years relevant work experience
· Experience working with sector clients or in a client facing or sales/ business
development role focussed on financial services sector is highly desirable. Transferable
experience across other industries / sector will also be considered.
· Excellent communication skills and gravitas with senior stakeholders, (both clients and
senior staff) as well as demonstrating a thorough understanding of the strategic business
drivers for the sector clients.
· Understanding of best practice account management with the ability to implement both
strategic and tactical initiatives.
· A proven track record in sales, business development and client relationship
management in a highly competitive environment.
· Strong stakeholder management and experience in working with diverse account
teams.
· A proactive individual who can work effectively as part of a team, which may at
times be geographically dispersed.

· A collaborative individual who can learn from, contribute and participate as a
member of the Account Management capability.
· Commercial acumen both in terms of managing pipeline and challenging/coaching
teams through the sales process.
· A strong knowledge of a sales methodology and proven experience of driving
opportunities through to revenue.
· Understanding of effective relationship management/ opportunity management and
pursuit processes
· Understanding of Indian <> market