Customer Support Executive (Telugu)
Experience
Salary
Location
Job Description
Key Responsibilities:
• Respond to customer inquiries via phone, email, chat, or social media promptly and professionally.
• Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses.
• Ensure a high level of customer satisfaction through excellent service.
• Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems.
• Follow company policies and procedures to address customer concerns efficiently.
• Escalate complex issues to the appropriate department for further resolution.
• Stay up-to-date with product knowledge to provide accurate information and assistance to customers.
• Gather customer feedback and suggestions and communicate them to the relevant departments.
• Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.
Pre-requisites:
• Communication Skills
• Empathy & Patience
• Problem-Solving Skills
• Attention to Details
• Teamwork & Professionalism
Designation
Telugu - Customer Support Exec
Key Skills
Industry
E-Commerce
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Business Development Executive
Hranker Educational Solutions Private Limited
Join the Hranker Educational Solutions Private Limited team as a Full Time business development executive on E...
6-10 Lakhs
1-3 Years
Haryana-Gu..
Business Dev...
IOS Developer
Sunday Labs
Join the Sunday Labs team as a Full Time iOS Developer on Erekrut, specializing in iOS Developer in the Financ...
Confidential
7-10 Years
Haryana-Gu..
Software Dev...
Business Development Associate
TWOSS Learning Private Limited
Join the TWOSS Learning Private Limited team as a Full Time Business Development Associate on Erekrut, specia...
3-6 Lakhs
0-1 Years
Haryana-Gu..
Business Dev...
Customer Support Executive
Transcom
Join the Transcom team as a Full Time customer support executive on Erekrut, specializing in customer support...
0-3 Lakhs
1-3 Years
Haryana-Gu..
ITES / BPO
Customer Support
Launchio Consulting PVT.LTD
Join the Launchio Consulting PVT.LTD team as a Full Time Customer Support on Erekrut, specializing in Customer...
0-3 Lakhs
0-1 Years
Telangana-..
Business Pro...
Customer Care Executive
Taurus BPO Services India
Join the Taurus BPO services India team as a Full Time Customer care executive on Erekrut, specializing in C...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Telecalling ...
Sales Executive
Kanchan Mehra Centre For Art
Join the Kanchan Mehra Centre For Art team as a Full Time Sales Executive on Erekrut, specializing in Sales Ex...
0-3 Lakhs
1-3 Years
Delhi-New ..
Sales
Assistant Role
Achievers Organisation
Join the Achievers Organisation team as a Full Time Assistant Role on Erekrut, specializing in Assistant Role ...
3-6 Lakhs
0-1 Years
Delhi-New ..
Recruitment ...