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Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Kerala-Kochi
Posted - 21 days ago
Applications - 3
Vacancies- 2
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As a Customer Care Officer at Bestination Holidays Pvt Ltd, you will be responsible for delivering exceptional customer service to our clients throughout their travel experience. Your main duties will include handling inquiries, resolving complaints, and providing assistance with bookings and reservations. You will also be expected to proactively engage with customers to ensure their satisfaction and loyalty. Strong communication skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role. If you are passionate about delivering top-notch service and thrive in a fast-paced environment, we invite you to join our dynamic team at Bestination Holidays Pvt Ltd.
Job Description

- Provide excellent customer service and support to clients
- Address customer inquiries and resolve any issues or complaints
- Handle incoming calls and emails in a professional and efficient manner
- Assist clients with booking and travel arrangements
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Strive to meet or exceed customer service goals and metrics
- Willingness to work flexible hours, including weekends and holidays
- Strong communication and problem-solving skills

Designation

Tele calling

Key Skills
BPOBPO SalesCall CenterCall Center OperationsCall HandlingCalls HandlingCold CallingEffective communicationOutbound CallingTelecallerTelecaller- FemaleTelecallingTelecalling executiveTelecalling ExperienceTelesalesTelesales Executive
Industry

Tourism & Hospitality

Functional Area

Communication

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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