Tele Caller

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Delhi-New Delhi
Posted - 305 days ago
Applications - 5
Vacancies- 5
Job Description

- Conduct outbound calls to potential customers to introduce them to Upskill's programs and services
- Maintain a high level of product knowledge to effectively answer any customer inquiries
- Follow up with leads and schedule appointments for the sales team
- Collaborate with the marketing team to develop scripts and strategies for prospecting
- Meet weekly and monthly targets for call volume and conversion rates
- Utilize CRM software to track and update customer information and interactions
- Provide exceptional customer service and build rapport with each contact
- Work closely with the sales team to ensure a seamless handoff of leads
- Participate in ongoing training and development to enhance call performance and sales skills
- Stay updated on industry trends and competitor offerings to effectively position Upskill's products

Designation

Tele Caller

Key Skills
Call CenterCall Centre ManagerCall HandlingCalls HandlingCold CallingCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer HandlingEffective communicationTelecallingTelecalling executive
Industry

Education

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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