0
  • LOGIN

  • No products in the cart.

Service Executive
Quilon Transport

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Tamil Nadu- Kangeyam
Posted - 198 days ago
Applications - 1
Vacancies- 15
Register Login To Apply
We are seeking a dynamic and customer-focused individual to join our team as a Service Executive at Quilon Transport. The ideal candidate will be responsible for ensuring high levels of customer satisfaction by managing and resolving customer inquiries, complaints, and service requests. This role involves coordinating with various departments to ensure timely delivery of services and providing regular updates to customers. The Service Executive will also be responsible for maintaining accurate records of customer interactions and transactions, as well as identifying and implementing process improvements to enhance overall customer experience. Strong communication and problem-solving skills are essential for success in this role. Experience in a customer service or related role is preferred. Join us and be a part of our commitment to delivering exceptional service to our valued customers.
Job Description

- Responsible for handling customer inquiries and providing exceptional customer service
- Assist customers with booking transportation services and resolving any issues or concerns
- Coordinate with drivers to ensure timely delivery and pick up of goods
- Maintain accurate records of customer interactions and transactions
- Collaborate with the operations team to optimize service efficiency
- Proactively identify opportunities to improve the overall customer experience
- Engage with customers to gather feedback and address any service gaps
- Keep updated on industry trends and regulations to better serve customers
- Maintain a positive and professional attitude while representing Quilon Transport
- Report to the Service Manager and assist with any other duties as needed

Designation

Service Executive

Key Skills
Client RelationshipClient Relationship BuildingClient ServiceClient ServicingCustomer Care ServiceCustomer HandlingCustomer RelationCustomer Relation ManagementCustomer Relationship ManagementCustomer ServiceCustomer Service AssociateCustomer Service Representative
Industry

Transportation

Functional Area

Logistics & Supply Chain

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Related Jobs
Sales Manager

YoHo Design

6-10 Lakhs

4-6 Years

Karnataka-..

Business Dev...

Vacancies - 15 Candidates Applied - 1
ClientClientClient
Client Relationship Manager

Ennoble Social Innovation Foundation

6-10 Lakhs

1-3 Years

Maharashtr..

Public Relat...

Vacancies - 15 Candidates Applied - 1
AppointmentClientClient
Telesales Executive

Telesales Executive

0-3 Lakhs

0-1 Years

Rajasthan-..

Digital Mark...

Vacancies - 15 Candidates Applied - 1
AdBusinessCall
Relationship Manager

Brighter Mind Investment Advisory

Confidential

1-3 Years

Chandigarh..

Sales

Vacancies - 15 Candidates Applied - 1
B2BClientClient

6-10 Lakhs

4-6 Years

Karnataka-..

Banking

Vacancies - 15 Candidates Applied - 1
BranchBranchCash

0-3 Lakhs

0-1 Years

Delhi-New ..

Sales

Vacancies - 15 Candidates Applied - 1
BusinessBusinessBusiness
Work From Home Opportunity

Winners Win Community

0-3 Lakhs

0-1 Years

Delhi-New ..

Networking

Vacancies - 15 Candidates Applied - 1
B2CCallClient

0-3 Lakhs

1-3 Years

Maharashtr..

Business Dev...

Vacancies - 15 Candidates Applied - 1
BusinessBusinessClient
Top Sectors
Top Locations
Top Skills
Home Jobs Signup Campus Company