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Service delivery manager
Motiveminds

Experience

11-15 Years

Salary

Confidential

Location

Karnataka-Bangalore
Posted - 60 days ago
Applications - 1
Vacancies- 2
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Motiveminds is seeking a Service Delivery Manager to oversee the successful delivery of projects and services to our clients. The ideal candidate will be responsible for managing client relationships, ensuring the timely and effective delivery of services, and maintaining high levels of customer satisfaction. The Service Delivery Manager will collaborate with cross-functional teams to address client needs, monitor project timelines, and identify opportunities for process improvements. This role requires strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving. Candidates should have a proven track record in service delivery management, preferably in the technology industry. Join our dynamic team and help drive the success of our clients through exceptional service delivery.
Job Description

- Responsible for overseeing the successful delivery of services to clients
- Develop and maintain strong relationships with clients to ensure satisfaction
- Identify and resolve any issues or concerns that may arise during service delivery
- Coordinate with internal teams to ensure efficient and effective service delivery
- Monitor and analyze key performance indicators to track service delivery performance
- Develop and implement strategies to improve service delivery processes
- Provide guidance and support to service delivery team members
- Collaborate with management to develop service delivery goals and objectives
- Keep abreast of industry trends and best practices in service delivery
- Conduct regular reviews and evaluations of service delivery processes to identify areas for improvement

Designation

Service delivery manager

Key Skills
SAPSAP ExpertSAP Modules
Industry

IT Services and consulting

Functional Area

Technology, Information and Internet

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Home

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