Service Advisor
Experience
Salary
Location
Job Description
-Interact with customers to understand their service needs and provide comprehensive information
- Schedule service appointments and allocate resources efficiently to meet customer demand
- Coordinate with technicians to ensure timely completion of service jobs
- Evaluate service quality and customer satisfaction, making recommendations for improvement
- Address customer inquiries and complaints in a professional and respectful manner
- Keep detailed records of service appointments, repairs, and customer interactions
- Stay current on industry trends and product knowledge to provide informed recommendations to customers
- Collaborate with the sales team to promote service packages and maintenance plans
- Follow up with customers to ensure satisfaction and retention
- Maintain a clean and organized service area to promote a positive customer experience
Designation
Service Advisor
Key Skills
Industry
Automotive
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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