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Senior Customer Support Executive
Tech Mahindra

Experience

1-3 Years

Salary

0-3 Lakhs

Location

West Bengal-Kolkata
Posted - 429 days ago
Applications - 110
Vacancies- 1
Register Login To Apply
Join the Tech Mahindra team as a Full Time Senior Customer Support Executive on Erekrut, specializing in Senior Customer Support Executive in the Automotive industry. We are seeking talented individuals with a passion for Auto Components and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.

Designation

Senior Customer Support Executive

Key Skills
Call Center
Industry

Automotive

Functional Area

Auto Components

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

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