Senior Customer Service Export

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Maharashtra-Mumbai City
Posted - 377 days ago
Applications - 3
Vacancies- 2
Job Description
- Manage a team of customer service representatives to ensure all export inquiries are handled efficiently and effectively
- Monitor and improve customer service processes to optimize customer satisfaction and loyalty
- Develop and implement customer service policies and procedures for the export department
- Address and resolve escalated customer issues and complaints in a timely manner
- Collaborate with other departments, such as sales and logistics, to streamline the export process
- Train and mentor customer service staff on best practices and procedures
- Analyze customer feedback and suggest improvements to enhance the overall customer experience
- Stay up-to-date on industry trends and regulations related to export customer service.
Designation

Senior Customer Service Export

Key Skills
Customer Relation ManagementExport DocumentationExport Sales
Industry

Financial Service

Functional Area

Fund Investment & Services

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Export Executive Quiz

30 Minutes

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