Sales executive
Experience
Salary
Location
Job Description
Customer Support Responsibilities:
Address customer inquiries and concerns via phone, email, or chat.
Provide solutions to customer issues in a timely and professional manner.
Ensure customer satisfaction by offering quick and accurate responses to all queries.
Maintain a positive attitude while dealing with customer complaints or feedback.
Sales Responsibilities:
Promote and sell the company’s products or services to both new and existing customers.
Engage in sales discussions, explaining the benefits and features of the product/service.
Meet daily, weekly, and monthly sales targets.
For candidates with health insurance sales experience, focus on specific product lines related to insurance.
Incentives and Performance:
Eligible for incentives of ₹40,000+ …Strive to exceed the company’s set performance metrics in both customer satisfaction and sales output.
Administrative Duties:
Accurately maintain and update customer records after each interaction.
Process customer transactions, ensuring accuracy in recording and closing of sales.
Follow up with customers as needed to ensure they are satisfied and to encourage repeat business.
Collaboration and Teamwork:
Work in coordination with the sales and customer service teams to ensure the best possible customer experience.
Participate in team meetings and training to stay informed about new products, services, and customer service best practices.
Shift and Location:
Work on a six-day workweek schedule with 9-hour rotational shifts, ensuring flexibility for day and night shifts.
Located at the Corporate Office (Lab).
Benefits:
Meal benefits including breakfast and dinner during shifts.
₹100 daily conveyance allowance.
Additional benefits such as Provident Fund (PF), Employee State Insurance (ESI), and medical benefits.
Eligibility Criteria:
Qualification: Open to candidates from any educational background.
Experience: Freshers are welcome, but preference will be given to experienced candidates, especially those with sales experience or experience in health insurance.
Skills Required:
Strong verbal and written communication skills.
Ability to handle customer queries professionally and efficiently.
Sales aptitude with the ability to meet and exceed targets.
Designation
Sales executive
Key Skills
Industry
Healthcare
Functional Area
Hospitals and Health Care
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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