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Phone Banker
Experience
Salary
Location
Job Description
- Handle inbound and outbound calls to clients
- Provide excellent customer service and assistance with inquiries
- Educate clients on various products and services offered by the company
- Keep accurate records of all interactions with clients
- Meet daily and monthly goals for call volume and client satisfaction
- Collaborate with team members to problem solve and ensure client needs are met
- Stay up to date on industry trends and changes to company policies
- Adhere to all company policies and procedures
- Continuously seek to improve customer service skills and product knowledge
- Maintain a positive attitude and professional demeanor at all times
Designation
Phone Banker
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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